DICK’S Sporting Goods is a popular destination for sports enthusiasts who are looking for the latest gear and equipment.
One of the most important aspects of any retailer is its return policy, and DICK’S has a reputation for being accommodating to its customers.
In this article, we will take a closer look at Dicks return policy shoes, specifically.
When it comes to shoes, finding the perfect fit can be a challenge. Even if you try on a pair in the store, you may find that they don’t feel quite right after a few wears.
This is where DICK’S return policy comes in. Whether you purchase shoes in-store or online, you have the option to return them within a certain timeframe if they don’t meet your expectations.
However, there are some important details to keep in mind to ensure that your return is processed smoothly.
Dicks Return Policy Shoes
If you’ve recently purchased shoes from Dicks Sporting Goods and are not satisfied with your purchase, you may be wondering about their return policy.
Here is everything you need to know about returning shoes to Dicks Sporting Goods.
Eligibility For Return
Dicks Sporting Goods allows customers to return most products, including shoes, within 60 days of purchase.
To be eligible for a return, the shoes must be in new condition, meaning they have not been worn or used.
This means that if you have worn the shoes for a few runs and they are not working out, you may not be eligible for a return.
Return Timeframe
If you are eligible for a return, you can expect to receive a refund for the purchase price of the shoes within 60 days of the return.
If you return your shoes via mail, it usually takes 2-3 weeks from Dicks Sporting Goods receiving your return for a credit to be issued.
Condition Of Shoes For Return
To be eligible for a return, the shoes must be in new condition, with all original tags and packaging intact.
If the shoes show any signs of wear or use, they may not be eligible for a return.
Return Process
To return your shoes to Dicks Sporting Goods, follow these simple steps:
- Visit the Dicks Sporting Goods website and go to the return page.
- Fill out the return form with your order information and reason for return.
- Print the return label and attach it to the package.
- Drop off the package at your nearest shipping location.
Once Dicks Sporting Goods receives your return, they will process the refund for the purchase price of the shoes.
If you have any questions or concerns about the return process, you can contact their customer service department for assistance.
In summary, Dicks Sporting Goods has a 60-day return policy for shoes, as long as they are in new condition with all original tags and packaging intact.
If you are eligible for a return, you can expect to receive a refund within 60 days of the return.
Follow the simple steps outlined above to return your shoes to Dicks Sporting Goods.
Frequently Asked Questions
Can I Return Shoes Without A Receipt?
Yes, you can return shoes without a receipt at DICK’S Sporting Goods, but you will receive store credit for the lowest selling price of the item.
Keep in mind that it is always best to have a receipt to ensure a smoother return process.
Can I Return Shoes That Have Been Worn?
Yes, you can return shoes that have been worn within 60 days of purchase, as long as they are still in good condition. If the shoes show signs of wear and tear, the return may be denied.
Can I Exchange Shoes Instead Of Returning Them?
Yes, you can exchange shoes for a different size or color, as long as they are still in good condition and within 60 days of purchase.
If the shoes have been worn, they must be clean and in good condition to be eligible for an exchange.
Can I Return Shoes Bought Online To A Physical Store?
Yes, you can return shoes bought online to a physical store within 60 days of purchase.
You will need to bring the packing slip or order confirmation email as proof of purchase.
What If My Shoes Are Defective?
If your shoes are defective, you can return them for a full refund or exchange within 60 days of purchase.
Defective shoes are defined as those with manufacturing defects, not those that have been damaged due to normal wear and tear.
In summary, DICK’S Sporting Goods offers a 60-day return policy on most products, including shoes.
Shoes can be returned without a receipt, exchanged for a different size or color, and returned if they are defective.
Keep in mind that shoes must be in good condition and within the 60-day return period to be eligible for a return or exchange.
Conclusion
DICK’S Sporting Goods has a comprehensive return policy that covers most items, including shoes.
Customers have 90 days to return or exchange their purchases, both in-store and online.
However, there are some exceptions, such as pre-owned items, demo items, refurbished items, and Nike Adapt shoes, which may be exchanged within seven days of purchase.
If you have lost your receipt, don’t worry. In many cases, you can still return your item without it.
DICK’S Sporting Goods also offers a Best Price Guarantee, which means that if you find a lower price on an identical item, they will match it.
It is important to note that all returns and exchanges are subject to approval.
If you have worn your shoes for a few runs and they don’t feel right, you may still be able to return them.
However, it is always best to try on shoes in-store before making a purchase to ensure a proper fit.
In conclusion, DICK’S Sporting Goods has a customer-friendly return policy that provides customers with ample time to return or exchange their purchases.
If you have any questions about their return policy, feel free to reach out to their customer service team for assistance.
