The Small Business Times

How To Make Your Business Website User Friendly And Understandable?

As a business owner, having a website that is easy to use and understand is crucial for attracting and retaining customers.

People expect websites to be user-friendly and intuitive in today’s digital age. In fact, studies show that 94% of people cited easy navigation as the most important website feature.

If your website is challenging to navigate, slow to load, or confusing, it can have a negative impact on your business.

We’ll show you how to build a professional website at a fraction of the cost that is user-friendly and understandable so that you can attract and retain more customers.

Website builders are invaluable tools for businesses and individuals, as they empower anyone to create and manage their own online presence without the need for coding knowledge or expensive web development services.

Make Navigation Easy

The first step in making your business set-up website user-friendly is ensuring easy navigation.

Your business website’s navigation should be straightforward and intuitive, so users can easily find what they’re looking for. Here are some tips to make your navigation easy:

  • Use a clear and concise menu: Your menu should be easy to read and understand. Use a clear and concise language, and organize your menu items logically.
  • Use breadcrumbs: Breadcrumbs are a type of navigation that show users where they are in the website’s hierarchy.
  • Use internal linking: Internal linking is a technique that involves linking to other pages on your website.

Keep It Simple

Another important aspect of a user-friendly website is simplicity.

Your website should be easily understood and used without overwhelming users with too much information. Here are three tips for keeping it simple:

  • Use a clear and readable font: Your website’s font should be easy to read, even on smaller screens. Use a simple font size of at least 16px, and choose a font that is easy to read.
  • Use white space: White space is the area of your website that is left blank.
  • Use clear headings and subheadings: Headings and subheadings make it easy for users to scan your content and find what they’re looking for.
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Make It Mobile-Friendly

With more people accessing the internet on their smartphones and tablets, it’s essential that your website is mobile-friendly.

A mobile-friendly website is optimized for smaller screens and touch-based navigation for mobile devices. Here are three tips for making your website more mobile-friendly:

  • Use a responsive design: A responsive design is one that automatically adjusts to the size of the screen it’s being viewed on.
  • Use large buttons: Buttons should be large and easy to tap on a touch screen.
  • Use a mobile-friendly menu: Your menu should be easy to use on a mobile device.

Use High-Quality Images

Using high-quality images can help make your website more visually appealing and engaging.

Here are three tips for using high-quality images:

  • Use relevant images: Images should be relevant to the content on the page.
  • Use high-resolution images: High-resolution images look better on all devices and screens.
  • Optimize images for your website: Images should be optimized for the web to reduce load times.

Ensure Fast Load Times

Fast load times are essential for a user-friendly website. If your business website takes too long to load, users are likely to leave and find what they’re looking for elsewhere.

Here are some tips for ensuring fast load times:

  • Use a fast hosting provider: A fast hosting provider can help improve your website’s load times.
  • Compress images: Compressed images load faster than uncompressed images.
  • Minimize HTTP requests: HTTP requests are requests made from a web browser to a web server for files needed to display a webpage. Consider exploring Squarespace’s website-building features for efficient solutions. They often offer tools that help minimize the number of HTTP requests required, contributing to faster load times.
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Provide Clear Calls-to-Action

Calls-to-action (CTAs) are links that encourage your users to take action, such as signing up for a newsletter or making a purchase.

CTAs should be clear and easy to understand. Here are three tips for creating effective CTAs:

  • Use action-oriented language: CTAs should use action-oriented language that encourages users to take action.
  • Use contrasting colors: CTAs should stand out on the page.
  • Place CTAs in prominent locations: CTAs should be placed in prominent locations on the page, such as above the fold or at the end of a blog post.

Test and Improve

Finally, testing your website and making improvements based on user feedback is important.

Here are some ways to test and improve your website:

  • Conduct usability testing: Usability testing involves having users complete tasks on your website while you observe them.
  • Use heat maps: Heat maps are visual representations of where users click on your website.
  • Monitor analytics: Analytics can provide valuable insights into how users are interacting with your website.


In conclusion, creating a user-friendly and understandable website is essential for attracting and retaining customers.

By following the tips outlined here, you can ensure that your website is easy to navigate, mobile-friendly, visually appealing, fast, and has clear calls to action. 

Don’t forget to test and improve your website based on user feedback to ensure that it continues to meet your customers’ needs.

Remember, a well-designed website can be a great tool for growing your business and reaching new potential customers.