Hobby Lobby is a popular craft and home decor store that offers a wide range of products for customers to choose from.
However, with so many options available, it’s not uncommon for customers to end up with items they don’t need or want.
The Hobby Lobby return policy is designed to make the process of returning unwanted items as easy and stress-free as possible.
Whether you purchased an item in-store or online, you can return it within 90 days of purchase for a refund, exchange, or store credit.
However, there are certain conditions that must be met in order to qualify for a return, such as having the original receipt or invoice.
Hobby Lobby Return Policy
Hobby Lobby has a customer-friendly return policy that allows customers to return merchandise within 90 days of purchase.
The return policy applies to both in-store and online purchases. In this section, we will discuss the details of Hobby Lobby’s return policy, including the process for in-store and online returns.
In-Store Returns
If you have made a purchase at a Hobby Lobby store and would like to return it, you can do so within 90 days of purchase.
To make a return, you must have the original sales receipt and customer ID.
If you do not have the receipt, you may still be able to return the item, but you will receive store credit instead of a refund.
Hobby Lobby accepts returns on most items, but there are some exceptions.
Opened or used merchandise cannot be returned, and certain items, such as custom framing and clearance items, may be subject to different return policies.
If you are unsure about whether an item can be returned, ask a store associate for assistance.
Online Returns
If you have made a purchase on Hobby Lobby’s website and would like to return it, you have two options.
You can return the item to any Hobby Lobby store, or you can initiate an online return.
To start an online return, visit Hobby Lobby’s Return Form Page and fill in your order number and billing ZIP code.
Once you have initiated an online return, you will receive a return label via email.
You must print the label and attach it to the package containing the item you are returning.
Hobby Lobby will deduct the cost of the return shipping label from your refund.
Returns for online purchases are processed within two weeks of receipt.
You will receive a refund for the purchase price and applicable sales tax.
If you paid with a gift card, your refund will be issued in the form of a gift card.
Overall, Hobby Lobby’s return policy is customer-friendly and allows for easy returns both in-store and online.
However, it is important to note that some items may be subject to different return policies, so be sure to check with a store associate or read the return policy carefully before making a purchase.
Exceptions To Hobby Lobby’s Return Policy
Hobby Lobby has a generous return policy that allows customers to return most items within 90 days of purchase, as long as the items are in sellable condition.
However, there are a few exceptions to this policy that customers should be aware of.
Custom-Made Products
Custom-made products are not eligible for return or exchange, as they are made to order according to the customer’s specifications.
This includes custom framing, custom floral arrangements, and any other items that are made to order.
Seasonal Merchandise
Seasonal merchandise, such as Christmas ornaments and Halloween decorations, can only be returned or exchanged within 30 days of purchase.
After 30 days, these items are considered final sale and cannot be returned or exchanged.
Clearance Items
Clearance items are also considered final sale and cannot be returned or exchanged.
This includes items that are marked down due to damage or defects, as well as items that are simply being cleared out to make room for new merchandise.
It is important to note that Silhouette and Cricut products are also subject to additional return restrictions.
These items must be brand new and accompanied by a receipt in order to be eligible for return or exchange.
Overall, while Hobby Lobby’s return policy is generally very flexible, it is important to be aware of these exceptions in order to avoid any disappointment or confusion when trying to return an item.
Tips For Making Returns At Hobby Lobby
If you need to make a return at Hobby Lobby, there are a few things you can do to make the process as smooth as possible. Here are some tips to keep in mind:
Keep Your Receipt
One of the most important things you can do when making a return at Hobby Lobby is to keep your receipt.
Having your receipt will make the process much easier and faster. Without a receipt, you may not be able to get a full refund, and you may only be able to get store credit or an exchange.
Bring The Original Packaging
Another important thing to remember when making a return at Hobby Lobby is to bring the original packaging.
This is especially important if you are returning an item that is fragile or easily damaged.
Having the original packaging will help protect the item during the return process and will increase the likelihood that you will get a full refund.
Be Aware Of Time Limits
Finally, it’s important to be aware of the time limits for returns at Hobby Lobby.
Items sold and shipped by HobbyLobby.com that total less than $250.00 can be returned or exchanged to any Hobby Lobby store within 90-days of purchase.
However, some items may have different return policies, so it’s always a good idea to check with the store or customer service before making a return.
By following these tips, you can make the return process at Hobby Lobby as easy and hassle-free as possible.
